Privacy Policy – Slots Dynamite Casino

This Privacy Policy explains how Slots Dynamite Casino, operated by Bright Frontier N.V., collects, uses, stores and protects the personal information of players who register and use the platform. By creating an account, you confirm that you have read this policy and consent to the processing of your personal data as described below. We are committed to protecting your privacy and handling your data with transparency and care.

1. What Information We Collect

We collect personal information in the following categories:

  • Identity data — full name, date of birth, gender and government-issued identification documents submitted during KYC verification
  • Contact data — email address, mobile phone number and postal address
  • Financial data — payment method details used for deposits and withdrawals, transaction history and account balance records
  • Technical data — IP address, browser type, device identifiers, operating system and session timestamps
  • Usage data — game activity logs, betting history, session duration, bonus usage and navigation patterns within the platform
  • Communication data — records of any messages exchanged with our customer support team

2. How We Use Your Information

We process your personal data for the following purposes:

  • Creating and managing your casino account, including identity verification and KYC compliance
  • Processing deposits, withdrawals and account transactions
  • Preventing fraud, money laundering and other financial crime
  • Complying with our obligations under the Curacao eGaming licence and applicable international regulations
  • Providing customer support and responding to account queries
  • Sending transactional communications including account confirmations, deposit receipts and withdrawal notifications
  • Sending promotional communications where you have provided consent (you may withdraw this consent at any time)
  • Monitoring gameplay for signs of problem gambling and applying responsible gambling measures where relevant
  • Improving the platform through analysis of aggregated and anonymised usage data

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity — processing required to fulfil our obligations under the player account agreement, including identity verification and payment processing
  • Legal obligation — processing required to comply with anti-money laundering regulations, licence conditions and applicable law
  • Legitimate interest — fraud prevention, platform security and responsible gambling monitoring
  • Consent — marketing communications, where separately consented to at registration or in account settings

4. Data Sharing

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

  • With payment processors and banking partners to facilitate deposits and withdrawals
  • With identity verification and fraud prevention service providers for KYC compliance
  • With regulatory authorities or law enforcement agencies where required by applicable law
  • With cloud infrastructure and technology service providers who process data on our behalf under strict confidentiality agreements

Any third parties who receive your data are bound by contractual obligations to handle it securely and to use it only for the specified purpose.

5. Data Retention

We retain your personal data for as long as your account remains active. Following account closure, we retain transaction and identity records for a minimum of five years to comply with anti-money laundering obligations and resolve any outstanding disputes. Anonymised usage data may be retained for longer periods for analytical purposes.

6. Data Security

Slots Dynamite Casino uses 256-bit SSL encryption to protect data in transit between your device and our servers. Access to personal data within our organisation is restricted to personnel who require it to perform their duties. We conduct regular security assessments and maintain technical and organisational measures appropriate to the sensitivity of the data we hold.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your data, subject to legal retention requirements
  • Right to restriction — request that we limit how we use your data in certain circumstances
  • Right to portability — request your data in a machine-readable format for transfer to another service
  • Right to object — object to processing based on legitimate interest, including direct marketing

To exercise any of these rights, contact our support team via live chat or email. We will respond to valid requests within 30 days.

8. Cookies

Slots Dynamite Casino uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage and support security functions. For full details of the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated by email or via a notice on the website. We encourage you to review this page periodically. Continued use of the platform after any update constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or about how your data is handled, please contact the Slots Dynamite customer support team via live chat (available 24/7) or by email. We will aim to respond to all data-related enquiries within five business days.